As a business traveler, ride-sharing services like Uber and Lyft will come in handy. This way, you are able to get around faster, cheaper and with great convenience – no matter where you are. To enjoy the best service, it is important to consider which company is better to suit your travel needs. Is Uber better than Lyft? To answer this question, it is pivotal to look at the differences between Lyft and Uber. This way, you will be able to make a more informed decision. Below is a look at the top differences of these rival ride-sharing services.
A business traveler will want to use a service that is widely available in the location they are traveling in. In light of this, Uber enjoys a much wider coverage; it is in over 300 cities all around the world. Lyft on the other hand is a much smaller company and is in less than 100 cities in the US. Business travels take people far and wide and for this reason, Uber will serve you better regarding your geographic. Another vital element for the travelers is the price point. Uber and Lyft are generally neck and neck when it comes to pricing. On average, the cost per mile is $2.00. However, they both implement price surges; meaning that prices will go up during peak hours.
In addition, certain cities will see the business travelers part with more money. It is worth noting that Uber can charge up to 7 times more during peak hours while Lyft goes up to 3 times the normal rate. When it comes to safety, Uber and Lyft are basically a tie. With thorough background checks and other vital requirements, travelers can rest assured that either service will perform the same in this regard. Wait time is another difference worth noting when it comes to the two services. The average wait time is 4 minutes but Lyft slightly beats Uber by 6 seconds. Of course, this will be determined by many factors including the location and variables therein.
When it comes to customer service, Lyft has created a more interactive experience with their clients. This is because they encourage customers to ride at the front while striking conversations with the driver. Uber on the other hand is more focused on business and there is less customer-driver interaction. After a hard day of business travel, you might want a stimulating conversation. Some people however, prefer a quite ride to their destination. Either way, you get to choose what works for you. Both Uber and Lyft apps work almost the same. Lyft however, makes it possible for their drivers to be tipped unlike Uber. Uber is more efficient in informing customers on the exact price they are likely to pay before the ride.